2019 Brings Exciting Updates For The Lattner Team

 

Happy New Year! We want to thank you for allowing us to be your dental care provider for 2018. We value every one of our patients and can’t wait to continue your care into 2019.

At Lattner Prosthodontics and Family Dentistry, we are always striving to provide the newest technologies to our patients with the best care. We are excited to introduce our new hygienist, Josie Hennen, automated appointment reminders and online bill pay to the practice. Josie graduated from Kirkwood Community College Dental Hygiene Program.  She has been with us for about 6 months.  Josie grew up in Dyersville, Iowa and attended Beckman Catholic High School.  Josie and her husband Brad live in Dubuque with their two dogs, Ada and Harley.  Josie loves to make patients feel comfortable in the dental chair, and your oral health is her top priority.

 

We understand life is busy and these added services will allow more opportunities for ease of communication between our team and our patients.

Automated Messaging

Automated messaging is a convenient method of reminding you of your upcoming appointments. Starting in January, you will receive a postcard about a month before your appointment, and then a text message 3 days before your appointment that will ask you to confirm your upcoming appointment. Please text your reply back with a “Y” if you can make it. If you confirm your appointment, then you will not be asked to re-confirm or get any other text. If you would just prefer a phone call and no text, we are happy to accommodate that as well, just call and let us know.

Online Bill Pay

Online bill pay gives you the flexibility to make your payments online via your credit card or bank account. You will simply go to our website and select the online bill pay option. You will then create an account with your own personal login information that you can access at any time.

If you have any questions about our new and improved technology or want to book an appointment, please give us a call at 563-583-3788 and we will be happy to help you. As always, we appreciate any referrals of your family and friends.

We wish you all good health and a Happy New Year!

 Dr. Mike Lattner and team

We are the only prosthodontist within 50 miles of Dubuque specializing in complex, comprehensive restorative treatment. Come visit our office!